Stephen Kalipetsis

VSSL App Cannot Find Zone(s)   Make sure the device is connected to the same network as the VSSL. If the device is having trouble connecting to the internet, the zone light on the A.1x will show...

  Device Not Populating For Set Up In VSSL App Ensure that the soundbar is powered on and the light is pulsing blue Make sure the phone or tablet you are using is up to date and connected to the N...

1/21/2025 iOS v1.3.0  Google Cast 2.0 Certified for enhanced streaming and performance Dramatic reduction (50% or more) in setup time for SX Series devices (Depending on your network configuration...

VSSL Announces End of Support for the A Series Product Line 8 years After Introduction   Hurricane, UT - October 7, 2024: VSSL, a global provider of premium audio streaming devices, announces the e...

App Compatibility  The SX products are only compatible with the new VSSL app. The VSSL Legacy does not support the SX Series, only VSSL amplifiers.                                                P...

The X Series Amplifiers are certified as AirPlay 2-Enabled receivers. Each VSSL zone works with the Home App on iOS, iPadOS, and macOS.  Using AirPlay gives listeners these abilities:  Group zon...

VSSL's X Series amplifiers are Google-Certified with Chromecast built-in!  When paired with a Google Nest or Home devices with Google Assistant, you can initiate and control audio to any zone using...

The A.1x will need to be updated to AirPlay 2. Using the VSSL app, check the firmware version and call into Tech Support

We typically see this with the A.1x and A.3x when using digital inputs. The optical and digital inputs only accept PCM audio and not the surround encoded signals like Dolby or DTS. You can correct ...

1. Verify that the zone light(s) flash white. If they are, the unit is ready to be set up.    2. Second, check to make sure the device you are using to set up the VSSL are on the same local area ne...