Check to see if you are using the pre-amp outputs. If you are, you need to verify that the "Fixed Output" setting is disabled. Go to the VSSL app -> Settings -> Select your A.1x -> Bus Output -> Toggle the "Fixed Volume" setting.
If you are having trouble with volume control while using the Optical input with a TV, make sure the TV is set to PCM and the IR Sensor is fully connected. Also, make sure the TV remote has learned the Volume commands in the VSSL app.
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